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TikTok Keeper — Support

Background Play

Frequently Asked Questions

How do I install the extension?

Install TikTok Keeper from the Chrome Web Store. Once installed, the extension is active by default — no setup required. You'll see an ON badge on the extension icon.

How do I turn it on or off?

Click the TikTok Keeper icon in your Chrome toolbar to open the popup. Use the toggle switch to enable or disable background playback. When toggled, all TikTok tabs will reload automatically to apply the change.

The extension stopped working after a TikTok update

TikTok occasionally changes how their site works. Try refreshing the TikTok tab or reinstalling the extension. If the issue persists, please contact me using the form below.

Does the extension collect any data?

No. TikTok Keeper does not collect, store, or transmit any data. No analytics, no tracking, no cookies. The only thing stored is your on/off preference locally in your browser.

Does it work on other browsers?

TikTok Keeper works on any Chromium-based browser including Google Chrome, Microsoft Edge, Brave, and Opera.

Will it affect my browser performance?

No. The extension is extremely lightweight — it only runs on TikTok pages and makes no background network requests.

Contact Support

If your issue isn't covered above, feel free to reach out:

Email Support

Privacy Policy

TikTok Keeper does not collect, store, or transmit any user data. The extension operates entirely within your browser. No analytics, no cookies, no network requests. The only data stored is your on/off preference via Chrome's local sync storage.